Article 1: Scope of Application These general conditions of sale apply to all transactions concluded through the websites of Dr. Ladd Carlston specifically related to the courses and services offered. A "client" is any natural or legal person making an order with Dr. Ladd Carlston, validated via our secure payment platform, or by check or cash.

Article 2: Order Any order placed on a site belonging to Dr. Ladd Carlston implies full and unreserved acceptance of these general conditions of sale.

Article 3: Price The prices are indicated in US dollars, all taxes included, excluding shipping and processing of your order. Prices can be changed at any time, but the price applied to your order will be that announced at the time of the order.

Article 4: Payment Payment is due immediately on the date of the order, including for pre-order products. You can pay by credit card or other accepted payment methods. Cards issued by banks domiciled outside the USA must be international bank cards (Mastercard or Visa). We do not accept American Express. Secure online payment by credit card is made through the company Stripe. The information transmitted is encrypted by software in the rules of the art and cannot be read during transport over the network. Payment security is handled entirely by Stripe, and any issues related to security are covered by Stripe's policies.

Article 5: Delivery Delivery is made to the email address you specified when placing your order. The risks will be your responsibility from the date on which the ordered products have been emailed. In the event of a lost email, we will do everything necessary to ensure you receive your product or are reimbursed according to your warranty.

Article 6: Protection of Personal Data In accordance with applicable U.S. data protection laws, you have the right to access and rectify personal data concerning you. By adhering to these general conditions of sale, you acknowledge having read our personal data protection practices and consent to our collection and use of this data. By entering your email address on one of our network sites, you will receive emails containing information and/or promotional offers concerning products published by Dr. Ladd Carlston or other partners. You can unsubscribe at any time by clicking on the link at the end of our emails.

Article 7: Applicable Law All the clauses appearing in these general conditions of sale, as well as all the operations of purchase and sale referred to therein, will be subject to the laws of the United States, with disputes settled under the jurisdiction of the courts in Kansas, USA.

Article 8: Company Information Dr. Ladd Carlston is a company incorporated under US law, the address of which is: Dr. Ladd Carlston 8600 W 110th St. #211 Overland Park, KS 66210

Article 9: Money-Back Guarantee We are committed to your satisfaction. If, for any reason, you are not satisfied with your purchase, you may request a full refund at any time. Simply contact us with your request, and your money will be refunded promptly, no questions asked.